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CUSTOMER SERVICES REPRESENTATIVE (CSR)

October 19, 2009

The professionals at the SAMUEL GROUP offer a balance of industry expertise, judgment, dedication and integrity that has made the firm an effective partner for our clients since 1992.

Our company culture is young, highly entrepreneurial, and goal oriented. We are currently looking for:

CUSTOMER SERVICES REPRESENTATIVE (CSR)

Job Purpose: Manage all phone/email, serves customers by providing product and service information; enrollment processing and service problems resolving.

Requirements:
* Female, age min 25, max 35 with pleasant personality and good communication skill;
* Min. D3/S1 all major, preferable in Communication/Public Relations/Economic, min GPA 2.75;
* Experience min 3 years in the same position at securities or financial company;
* Good command of spoken & written English;
* Computer literate - Must be proficient in Microsoft Office application, Internet;
knowing general IT technology is a plus.
* Skill Qualification - Product Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Multi-tasking and able to work in team.
* Knowledge and interest of Indonesia Stock Exchange and financial investment products such as reksadana is a plus.

The qualified candidates will be offered a competitive compensation package.

Please send your complete resume (CV) with expected salary and recent photograph to:
hrd@e-samuel.com
before: October 23, 2009
write position code: CSR on Subject field.

Only short-listed candidate will be notified.

Homepage: www.e-samuel.com

This Job Information was submitted by : HRD Samuel Group.

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